Our Reviews

Kind and courteous staff and clean waiting area… Everyone was polite and friendly…

Your staff is always friendly and professional. Service was quick and thorough.

Very friendly and always enjoy seeing Bobby!

😁

Quick & efficient

It was very quick.

Very no nonsense and simple process. Never pressured for extra warranties or protection plans. The whole process was very transparent. We drove 2 hours one way to look at the vehicle and it was worth every bit. Casey Crum was phenomenal to work with and I’ll recommend him to everyone.

Quick and efficient

Good as usual

great quick service!

My sales rep was amazing and made the stressful task of buying a car quick and easy!

I showed up a day early for my scheduled appt. I was just going to come back the next day but the young man(can't remember his name)in the service dept fit me right in since I was already there. I was in and out within 30 mins with my oil changed. It was greatly appreciated.

my sales person was very good.

The place was clean and not cluttered. The representatives were very polite and professional. They did a good job on fixing a issue that was bugging me, and also on servicing my vehicle. They resolved all of my issues and got my car back to me in a timely manner.

Very nice. Helpful.

Great team

Jon is a great salesman, easy to deal with

Representative got me a same day appointment and was very nice and courteous.

Greeted right away and treated w/ respect.

Fast, efficient and reliable. I’m always very pleased with Smedleys.

Smedleys is the best of the best and everyone is very knowledgeable!!

From start to finish we had a good experience. A.J. our salesperson was great and very helpful since we needed a little help with all the bells and whistles :)

They ckd truck. Said battery n battery cables $900 bucks. I said that's ridiculous !

Everyone was very nice 🙂

Everything went flawless

It was a great and swift experience to have my oil changed and tires rotated. And I appreciate the truck being inspected for all other aspects.

Very professional

Great price! Great service!

Excellent service

Great service!

Knowledgeable, professional, efficient. George in Service was great to explain everything.

Very fast repair.

Just picking up an ordered part. The GM "rewards" program is a joke. 5400 points only resulted in a $54.00 reduction of an already overpriced cargo shade.

Fast quality service. Thank you

Everything went well. My work was done quickly.

I took my car in early Monday morning and I got it back on Wednesday! But the service was fine

It was a great experience and they worked with me to get the payments I wanted

fast efficient courteous

Clean, friendly and knowledgeable staff, efficient and thorough

Needed an oil change and a change out of out coolant temperature sensor and wire and while there fulfilled the recall of the airbag. Once again Smedleys service knocked it off perfectly and cheaper than another local shop. These guys are just so good.

I enjoyed working with Robert Ambos. He was personable and explained everything clearly.

Excellent fast friendly service

Great experience John and Joey did excellent job

I had a great experience! All the Smedleys are great people and easy to work with! My sales person was Dennis Bingham. Dennis was awesome! He let me take my time to choose which vehicle I wanted to buy. He gave me honest advice. If you go to Smedley's Chevrolet, ask for Dennis Bingham. You won't be disappointed! I am a happy Chevrolet owner!

Satisfied.

Routine maintenance was done timely and efficient. Appointment was on time and waited in the customer waiting area, which was clean, had water, coffee, etc.

on time and fast service when waiting .

A joyful and pleasant experience buying a vehicle

Always a great place to take my car in. I have purchased several car from this dealership. They take care of you.

Service advisor was great

Everyone was very friendly and nice

Communication was great. Had a great experience buying a truck.

Everyone was friendly and knowledgeable.

Great on time service and going the extra mile.

Very easy to work with and trade-in/purchase went smooth

George took care of me, I called about a battery replacement and 90 minutes later I was on my way home. Could not have been a more pleasant experience, great customer service.

I took advantage of a free oil change and tire rotation for my new Silverado. No complaints.

Thanks for always be quick and efficient when taking care of my vehicle.

Everything went smoothly all the way from making the appointment to dropping it off and picking it up. Great customer service.

salesman took the time to go over and explain every thing to me

Great check in, Service advisor was on his game.

Excellent service!

They told me I needed a new battery. I call AAA they came out to my house to put new battery in my car. They tested my old battery and said it was fine I didn’t need a new battery. I am not happy about that. I made AAA come to my house for no reason! Can I trust you to be honest with me about other issues of my car?

Came in for oil change tire rotation etc and asked they give me quote for my fog light. Found out there was a tire sensor issue as well. Was fixed quickly and I was very happy with the cost!

Super fast, friendly service!

Good job

Fast and friendly

Problems with thermostat sticking. Fixed it but, charged $38.77 for antifreeze, which was ridiculous. Also, found steering links broken. Fixed that. Expensive but I'm satisfied.

Good experience. Everyone was friendly

I spoke Dennis Bingham, Salesperson, when I arrived at Smedley's Chevrolet in Vandalia, Ohio, about purchasing a truck. Dennis was great to work with...if I could give him a survey rating of 10 Stars I definitely would! He took care of me and was very knowledgeable and polite. Will definitely return to him if I need another vehicle in the future. Love my new Chevrolet Colorado 2026! Michael (Scott) Woodworth

Very easy to work with

Kolten,our sales representative was extremely helpful in helping us with the technology. Being older we struggle with passwords, email, OnStar, etc. He was very patient with us. He took two test drives with us which helped us choose the right vehicle for us. All of your sales representatives seemed friendly and respectful. We were probably there between two days for close to 6 hours and witnessed the respect they have for each other.

Everything went great Customer service was great

Service department worked with me to get repairs completed on my vehicle in a timely manner. Checked with the extended warranty group that I purchased through your dealership to make sure they covered the costs.

On time and great service

George in Service!!! I had just come from a service shop in Dayton area where they really couldn't figure out what to do about a service engine code on my 2020 Silverado. I was almost past the Vandalia exit when I recalled back in 1999 I had also gone to Smedleys when I was in Dayton from Colorado to visit family. I ended up buying a truck that day. Now, I had to figure out what I was going to do to get my wife and me 1200 miles back to Colorado. I stopped into service mostly out of curiosity to see if they had any ideas. From the time I met George in Service my life got exceptionally better. He suggested a great plan of action. There was a recall on my truck so we set up an appointment next business day to take care of that and to see if it fixed the problem, followed by a full diagnostic if it didn't. While I waited for the verdict, I browsed the showroom. I had a great conversation with Joey Smedley. Then I decided to take a test drive with Devon who did a great job as well. George came back with a fix for the truck with the price being right in line with what I researched over the weekend. George also showed me what I could expect to pay in maintenance in the near future for my truck with 108,000 miles. Everything George said was right in line with what my son, who had been doing some research also came up with. Throughout this entire experience there was no pressure to do anything from anyone, just the facts and anticipated ongoing maintenance. Well within a few hours I was driving a 2026 Equinox off the showroom floor. I can't stress enough how impressed I was with George. He works in service, but this sale would not have happened without him. I was also impressed with Joey and Devon. Just got back to Colorado and just wish George, Joey and Devon worked in a dealership out here.

very good people working for you

Great service

Great service and great people

I brought my car in on Friday; they kept my car till Tuesday! I called car shield and they authorized a part. I called Smedley’s and told them

The service department got my appointment scheduled in reasonable time frame. My vehicle was repaired the same day. The staff are friendly and competent.

Nice and friendly service

Devin was great to work with. Financing and paperwork was quick and easy. Truck is amazing!

AJ spent plenty of time with us to make sure our needs were met. Thank you.

All good

Felt very comfortable with entire process. Devin did not pressure or rush me. Wanted to be sure I picked the vehicle I wanted. Very informative and knowledgeable. Joe Smedley was very caring and sincere also.Me and my wife was treated with respect and like family.

Very pleased. I arrived early, they took my car right in

Everyone was friendly and knowledgeable. I love that the dealership has been around for so long!

The sales person was friendly and knowledgeable. Kelton was a pleasure to work with.

Joe and John were worked to the last penny and made it happen! Great experience working with the entire Smedley Chevrolet Team!

Answered all my questions and provided Excellent service.

Had a great experience. I arrived just to look, stopping by from another dealership down the street. Jon was professional and knowledgeable. Helped me find the perfect vehicle

Another day of exceptional customer service!!

Good people,easy deal,fair price.

Great and quick service

George Greig was excellent best experience since going to a dealership

Devin did an excellent job explaining everything throughout this purchase. He and Tony were respectful and courteous.

Great service

Warranty oil change service on my 2500. Polite nice and friendly. 45 minutes tops. Nice job

I didn’t get my car serviced on this date

Very quick and efficient- nice customer service

Everyone is friendly and helpful.

Dennis was wonderful. Finance contradicted what Dennis said about the black bow ties. They were supposed to be in the deal. It was listed in the offer and then was told it wasn’t when we got into finance. We felt like they said they weren’t in the deal because they weren’t sent to dealer in time to put them on. They were on offer so they should have made it right and at least sent them to us. They also submitted the wrong VIN number to my bank causing us to have to spend a Saturday morning at our bank correcting paperwork, causing inconvenience.

They were friendly and timely.

They did a good job

Quick and thorough!

Friendly staff

Great salesman! Isaac Combs.

Excellent staff to work with. Devin my sales person, very knowledgeable on the electronics on vehicle and overall package on vehicle. Didn't make my feel small as I'm not electronic savvy. Happy to answer any questions I'd asked even if I asked more than once. Great experience.

Sales Representative Jon C was very knowledgeable and professional. Great experience

Outstanding service

10/10 would do it again

Very nice sales man (DEVIN COOPER) not pushy patient informed me on alot of the process. Went out of his way to tell me about all the buttons were. Helped me out on programming my computer screen. Experience was excellent and I love my new car. Definitely going to try to bring in New customers to your dealership.

Friendly staff and honest.

Service was reliable, efficient, and on time.

The last time we bought a car, my husband had the say so. This time it was my choosing. I am very happy that I chose a Chevrolet at Smedleys in Vandalia. My sales person was fantastic. I will recommend him every day. Very helpful.

After waiting 45 minutes for the managers to figure out why the insurance check was made out to the wrong person, I then had to wait even longer while they finished replacing the electrical components on the door.There were multiple points where they failed to meet basic customer service expectations. I was called out and told the truck was ready, only to then be told they realized the check was written incorrectly and that I couldn’t take the truck. They eventually resolved the issue, but when I finally saw the truck, I discovered it was fully installed incorrectly.There was no apology and no courtesy closing. The body shop manager simply handed me my keys, said, “It should be good,” and walked away.

In and out less than 30 minutes very pleased with my new mirror

👍

Jon Casey did an excellent job responding to our request for quote and answering all of our questions!

Friendly service

I have bought cars from other places and tried different service centers but always come back to Smedley's! Very friendly staff and very helpful!

Great and efficient service.

The sole reason we bought a vehicle from this dealership is because of Sam Niswonger. He listen so well to both my needs and my husband's and he was patient with us. He found the perfect vehicle for us. we came in wanting used , but bought new. We looked at many dealerships but because of Sam came back to yours. We also live in Indiana.

Great customer experience, efficiency and service was quick.

Jon Casey did a great job for Me like he always has ! Don Egbert

Car was repaired in a reasonable time

They gave is an estimate, stayed within the estimate and when they stated timeframe when the work would be completed, they were true to the timeframe. The work that was done was great. The staff is friendly and helpful. I would definitely recommend them to my friends and famly.

Na

Would like to get hard copy of results not just the one on line !

I always choose Smedleys in Vandalia. Always greeted with a good attitude and professionalism and honesty. Thanks!

Excellent service

Issue with TV, but, great seevice

Before when I came to this dealership, someone met me out in the area where I pull the car in but not this time. I had to go in where the workers were not too friendly but not rude either. Previous workers were more friendly. Also, I came for an oil change and to check my TPS's. When I received n the that my car was ready, the guy did not mention anything about my sensors nor the note they wrote on my car check sheet. Seems like they would have said something about both.

The low rating is not on the service @ the dealership but on GM!

All personnel are really nice and helpful and knowledgeable

Professional service!

The dealership did everything I asked for including giving me a quote before doing some extra work. I was able to use my GM reward points for most of the cost.

Happy

Both Kolton and Jackie were great to work with. I’ve purchased many cars and this was one of the best experiences I’ve had in doing so. Kolton was very approachable and took his time to answer all my questions. Jackie went above and beyond to ensure my Trax was ready to go when she promised it would be through the Zeibart process. Great team effort.

Easy in and out

The dealership was very professional and knowledgeable.

Mr. Craig was absolutely amazing to me and my dad. I appreciate all of his help and the staff getting me back on the road.

Always good

Joey although not the salesman is above accommodating. I am a high paced out spoken customer who that can probably come on a little strong at times. I will always attempt to purchase with them before considering any other dealer. They have been great to me and my family.

Sales person ,finance ,manager and owner were all excellent.

Service was easy to get an appointment and completed within an hour while I waited.

Our overall experience was outstanding. Our salesman (Alex) was knowledgeable and ensured we purchased the exact truck with all the options we wanted. Waited a few days for a dealership trade and we’re thrilled with our truck. We will definitely recommend Smedley’s and Alex to all of our families and friends in the future. We appreciate all of the attention to deal and friendliness from everyone; Thanks-a-million!

Took truck in for oil change, they checked over the whole vehicle, and found I needed a new serpentine belt.

Dennis Bingham did a fabulous job in giving me information about the 2026 Chevy Equinox to ma feel good about buying the car. I felt comfortable working with him on the trade of my car and purchasing the new car.

Jon Casey was our salesman. He did a great job! He was very helpful and knowledgeable. He wasn’t pushy at all . Would highly recommend him!

All my service is done at Smedley

very friendly and courteous got me a great Silverado at a great price

Everyone was great and very helpful

On Wednesday, May 27 my husband‘s water pump broke on the way to work. He managed to just get to work in time. I called the service department and talked to TIBI and he said to try to get it towed in ASAP and he would work on it as soon as he could to see if he could fit it in the day. He kept me updated and called and told me it was definitely the water pump and they was gonna try their best to get it done for us that day. Well, it happens to turn out that the parts you guys had and that the work was completed and we picked up our truck that afternoon around 4:00 PM. that was quick efficient and fast work on Smedley’s part since the tow truck dropped his 2019 Chevy Silverado off at around 9 AM that morning and we got it back the same day. All I can say is God bless you guys and thank you so very, very much. My husband was in a panic!

Our salesperson Sam did a wonderful job. We already knew what we wanted, and test drove some vehicles in Marysville. Your price was something we couldn't pass up and it was worth taking a half day off work and driving almost 1.5 hours for. The only issue we had was with Jackie. She is a miserable lady, and was nasty to everyone. This was not ok! I couldn't believe the way she talked to Sam, and she did it right in front of the customer! She even talked negative about your dealership and talked about taking a loss in price on new car sales. If I could I would give her a 1/10, Sam and the rest of the experience was a 10/10.

Awesome staff, Made everything so easy. Very Friendly and Knowledgeable.

Everything went smoothly.

Great

This was my first visit everyone was friendly & welcoming

Dennis was great. He explained everything that was happening. Everyone worked with me to make sure that I was able to turn in my previous lease, and start a new lease with no issues at all.

Kind and courteous staff and clean waiting area… Everyone was polite and friendly…

Great friendly seevice

Very polite and answered all my questions

Joel and the entire team members always are professional and accommodating. They are too be commended.

employees were very friendly and helpful. Every question was answered. Adequate inventory to fit customer needs.

Great service

Excellent customer service. I appreciate Jesse being so nice and working with me.

The customer service is excellent. The staff pays close attention to detail and demonstrates a high level of cooperation.

Byron and Bob were amazing, before I even came into the dealership to look at the car they had reached out to me and made sure I had the information I needed. Then when I came in Byron was very knowledgeable and helpful with all my questions about the vehicle and other vehicles I was interested in. Overall great experience and would recommend them to everyone!

Got me in and out quick

They were able to get our Equinox in as soon as we got there & we waited in the lounge on comfortable chairs and our vehicle was done in 45 minutes.

I am very happy with Smedley Chevrolet service department. They have been doing the service on my truck since I purchased it in 2015.

Exceptional Service as always.

Employees are polite and informative and price of oil change is less expensive I fell I believe I can trust them to complete the job with quality products not like those quick lube joints that I've been very disappointed with over the years

Very quick in and out for first maintenance appointment. Very efficient

First time we dealt with Smedley Chevrolet ,Very satisfied with the purchase of our 2026 Colorado truck.

I had alot of questions Mr Miracle answered them best he could . Very helpful, also I had to think things over awhile, It was a week or so .they were patient and courteous. I really appreciated that. Thank you Kolten Miracle for being so kind and patient, and touching base with me from time to time.

They had the type of vehicle that I was looking for in stock and the dealership is very close to where I live. The sales representative, Isaac Combs, was very helpful, professional, and accommodating to my needs. I purchased what I needed and they sold what I needed.