Our Reviews

Was done on time. Worried about how fast they did it and if they did what they said they did in that time.

In and out quick. Friendly people.

Quick service and polite sales personnel.

Changed spark plug...no problems as of yet

Great job by Devin and the whole sales team!

Well AAA towed the car there Sunday night. I didn't get it back until Thursday afternoon. Zack was very good about keeping me posted on what was happening; he also did a good job keeping after the extended warranty insurance. My only complaint is why parts needed are not in stock, why after they are ordered they do not come in when they are supposed to, and thus leading to another day without my car. But hey it all worked out and now half of my tax return belongs to you!

Good service. Good communication

Nice staff and Larry the shuttle guy. Done quickly

Always friendly and knowledgeable. One of the only dealers I trust.

Dennis was very helpful throughout the whole process. Very happy with our purchase!

Very thorough & professional!

It went well. Everything was straight up. No overselling any add ons. Thanks

Very quick and reliable service center

We were welcomed with a friendly face upon arrival and the entire process to purchase ran smoothly. Shout out to Jon for being an excellent salesman. Thank you.

friendly quick and easy

Brought my C7 in for left rear tire losing air. Was told it was the bead and it was repaired. Took it home and a day later tire was flat again. Plan on taking it back Friday.

On time and very professional

They were very friendly, quick and accurate with my oil change.

On time, Excellent service and expedient with a friendly smile.

Quick and easy - the service advisors are always very friendly and helpful!

Dennis was efficient and knowledge. I am pleased with the entire process. He went above and beyond and I am truly grateful.

It is always fine. Everyone is helpful and courteous. I have taken the truck there for every oil change and a new battery in the past.

I felt I was treated fairly in my trade and final deal. Never did I feel uncomfortable while I was there. I was not pleased it took 5 hours but I guess it is what it is. My time is valuable and worth money in my eyes not sitting for 2 hours to get a trade in value.

Denis was professional and courteous throughout the sales process.

I enjoy doing business with smedleys..

Friendly service

Aj was professional. Thorough and knowledgeable. Made the process was very easy

Did most of my work online. Only had to go to dealership to sign papers and pick up clean new car. Dennis was EXCELLENT and deserves his commission. I have already recommended Smedley's Chevrolet to neighbors.

Dennis was very respectful and professional. He made the car purchasing process easy for my first time.

Polite courteous people and great service.

Everyone was so kind and friendly! Devin did great. 10/10 recommend!!

Oil change & tire Rotation. Service attendant professional & polite. The service requested was completed quickly. I was surprised.

Timely & professional.

How much would you like to know? We started the afternoon not even thinking about an automobile purchase. My wife and I talked about replacing my vehicle with a new one. I already knew I wanted a Chevy, and I'd been focused on the Malibu. Over lunch, we decided that we'd visit a dealership as I'd never even sat in one, much less driven one. Maybe I should find out if that's what I really wanted. Smedley's Chevrolet was the closest to home, so we thought we'd start there. We arrived and noted the strange lack of sedans in the lot. Still, we parked and started walking around. Almost immediately, we were met by Billy Kessler. He was very helpful and eager to answer questions and provide information. He was certainly not the "pushy sales guy" most people expect at car dealerships. He explained how sedans have basically been phased out and that the Malibu has now been relegated to fleet vehicle status. It answered the question as to why they're barely even featured on Chevy websites. When I explained the features I was looking for in my next vehicle, Billy guided us toward a Chevy Trax. It was as if he was psychic. First, the color and appearance were striking. I've wanted a white vehicle with black accents for decades, but never quite got it. I've been buying used for many years, as my last new vehicle purchase was back in 1989. As a crossover, it's smaller than an SUV. I did not want an SUV. My wife already owns one (a Chevy Equinox), so it seemed redundant. Second, sitting in the Trax, it was roomier and more comfortable than I'd imagined. Suddenly, I could see going on road trips in it! After a test drive, it wasn't difficult to make the jump to "I like this vehicle very much!" Billy suggested we run the numbers and see what's possible. Again, no commitment and it can't hurt to see what I'd need to put down versus what monthly payments will be like. Billy presented those numbers up front, including multiple options for a down payment, payment terms (number of months) and what the approximate monthly payment might be. Based upon this information, it was possible to make an educated decision as to whether or not we should pull the trigger right there. My wife and I discussed it. The trade-in value of my old car wasn't going to go up... and the price of a new car wasn't going to go down... and there were clear choices in the payment options that we could afford right now! At that point, we decided that, yes, we were going to do this. It was the right vehicle, at the right price, at the right time, with the right sales guy. Billy was very upfront, personable and likeable. I would happily buy a vehicle from him again. Moreover, I would recommend to anyone who was in the market for a new vehicle to go see Billy. If the rest of Smedley's sales staff is and has been like Billy, then it's no wonder this dealership has been in business for nearly a century! I knew I didn't need to look any further. It was a very, very pleasurable buying experience!

They were quick and did a good job.

friendly staff, was there early for appointment and they finished before the actual appointment time.

Very good

Smedleys has always been our go to dealership for their excellent customer service and willingness to get you into any car. They go above and beyond, thank you for all you do

I had a great experience buying my new Trax. John Casey walked me through everything, even up to helping me connect to everything. I appreciate the service from everyone. It's truly appreciated.

This is my 1st Cheverolet and not my last. It was the smoothest transition from my used truck to new truck I’ve ever experienced. I had numerous employees approach and ask if I needed anything or had any questions. Very low stress and a pleasant buying experience.

The service Techs were very friendly and the service was fast.

Always great service

When I scheduled I explained my concern about the inside of my tires showing wear & wondered if something was rubbing or out of alignment. When i called it was out for a test drive & they called back & said “if you can handle the noise i would just wait until you need new tires”. So no one even bothered to put it up on the rack & take a look, then charged me $35.00! Also a recall was supposed to be taken care of & was then told they had to order parts. Very frustrating.

FRIENDLY AND FAST

I had a great experience at your dealership! At no time was I pushed in any direction to pick any car. Your sales guy Dennis was truly knowledgeable of the cars that I looked at. Dennis was patient and eager to answer all questions. He even got the Chevy app on my phone. And Jackie in the office was pleasant and friendly.

Very good

The experience at Smedley's was one on the best we have had in years. Staff was knowledgeable and efficient. AJ & Tony had us in and out in less than 2 hours from start to finish. My family and I cannot thank them enough!

Keep up the good professionals work

My husband and I recently purchased a brand new 2025 Chevrolet Silverado 1500, and we couldn’t be more thrilled with the entire experience—thanks to Bobby Ambos! From the moment we walked into the dealership, Bobby made us feel like a priority. He was friendly, knowledgeable, and incredibly patient with all of our questions. Bobby took the time to understand exactly what we were looking for and guided us through every step with zero pressure. He was transparent, honest, and truly went above and beyond to make the process smooth and enjoyable. It’s rare to come across someone who genuinely cares about your satisfaction the way Bobby does. We’re absolutely loving our new Silverado, and we owe it all to Bobby’s professionalism and dedication. If you’re in the market for a vehicle, do yourself a favor and ask for Bobby Ambos. You won’t be disappointed!

It was awesome got what I wanted and for a very good price!

Very good

Friendly staff. We interacted with multiple staff members. Billy was very helpful, friendly, and knowledgeable.

Fast and courteous

I went there to possibly buy a car. I worked with Jon and had a great experience. I ended up deciding to go with the 2025 blazer they had.

I dropped my car off so that they can do an oil change sometime throughout the day. The service guy said that they had time to do it right away. That made my day.

Took my vehicle in for the 3rd time within a year for a recall. 1. transmission 2. computer 3. another computer. I was told by the dealer to disconnect the battery every time I used it. I have driven less than 7000 miles in a year and have never been more dissatisfied with a company or a product which I am spending an insane amount of money on. I am ready to drive this back to the dealer and return it no matter the cost. When I finally got the vehicle back I had 0 communication as to the problem, fix or if the vehicle was actually fixed and how. very dissappointed

Great service as usual. Oil change and tire rotation was performed, along with the usual systems/functions test. Fast service with plesant professional personnel.........thanks......JL

Friendly, quick service.

Always get me in as fast as they possibly can and take care of my services on my truck when I need it done very friendly Would recommend Smedleys for any services.

Smedley's service department employees are ALWAYS friendly, knowledgeable and efficient, helping me with the maintenance on my 2020 Equinox and keeping it in good condition year after year. Great people make this great company a pleasure to deal with.

Aj the salesman did everything he said he would do, very smooth process!

Very Pleasant time spent with AJ .

Great customer service and good deal

I took my car in and got a oil change and I paid

Everything was good but you didn't address the slow leak on the back drivers side tire. The tires were rotated now I don't know where that particular tire is and if it was fixed or not.

It was good

Fast and great service

The salesman remembered that I was looking for a particular vehicle that was "in transit" and called me as soon as it came in. The deal was SUPER, a trim package above another I was looking at with the cold weather package I wanted and $100.00 less bottom line. He also assisted me in recovering some property i accidently left in my trade in. Overall GREAT job by all involved.

everything went smoothly!

Quick and efficient, and very reasonable.

Everyone was friendly, answered all questions.. pleasant experience!

Very fast repair.

Just picking up an ordered part. The GM "rewards" program is a joke. 5400 points only resulted in a $54.00 reduction of an already overpriced cargo shade.

Fast quality service. Thank you

salesman took the time to go over and explain every thing to me

They were friendly and timely.

Smedleys is the best of the best and everyone is very knowledgeable!!

Great service

The place was clean and not cluttered. The representatives were very polite and professional. They did a good job on fixing a issue that was bugging me, and also on servicing my vehicle. They resolved all of my issues and got my car back to me in a timely manner.

These people are always friendly and professional. Oil change and tire rotation, maintenance inspection, wasn't there 40 minutes. I've had Smedleys do all my maintenance on my 2021 silverado, and won't let anyone else work on it.

They also ordered me a part & possibly could be in today. I'm sure they will put it on for No charge.

Carl was a wonderful sales representative! We were in contact continuously about getting me into the vehicle I wanted! I would definitely recommend him to family and friends! Thank you again Carl!

You were the third dealership I had been to that day just to test drive different makes and models. Jonathan Casey made it easy for me to want to find out more about the Chevy equinox.

Oil change and replace the batteries in my keys remote

Your staff is always friendly and professional. Service was quick and thorough.

very good people working for you

my sales person was very good.

Very no nonsense and simple process. Never pressured for extra warranties or protection plans. The whole process was very transparent. We drove 2 hours one way to look at the vehicle and it was worth every bit. Casey Crum was phenomenal to work with and I’ll recommend him to everyone.

Quick and efficient

I took my car in early Monday morning and I got it back on Wednesday! But the service was fine

Very friendly and always enjoy seeing Bobby!

Quick & efficient

Everything went well. My work was done quickly.

It was very quick.

Great check in, Service advisor was on his game.

Very nice. Helpful.

Excellent service!

Great team

😁

From start to finish we had a good experience. A.J. our salesperson was great and very helpful since we needed a little help with all the bells and whistles :)

My sales rep was amazing and made the stressful task of buying a car quick and easy!

It was a great experience and they worked with me to get the payments I wanted

They told me I needed a new battery. I call AAA they came out to my house to put new battery in my car. They tested my old battery and said it was fine I didn’t need a new battery. I am not happy about that. I made AAA come to my house for no reason! Can I trust you to be honest with me about other issues of my car?

They ckd truck. Said battery n battery cables $900 bucks. I said that's ridiculous !

I brought my car in on Friday; they kept my car till Tuesday! I called car shield and they authorized a part. I called Smedley’s and told them

Good as usual

great quick service!

Great service and great people

Jon is a great salesman, easy to deal with

Representative got me a same day appointment and was very nice and courteous.

Everyone was very nice 🙂

I showed up a day early for my scheduled appt. I was just going to come back the next day but the young man(can't remember his name)in the service dept fit me right in since I was already there. I was in and out within 30 mins with my oil changed. It was greatly appreciated.

Everything went flawless

It was a great and swift experience to have my oil changed and tires rotated. And I appreciate the truck being inspected for all other aspects.

Devin was great to work with. Financing and paperwork was quick and easy. Truck is amazing!

Answered all my questions and provided Excellent service.

Satisfied.

Clean, friendly and knowledgeable staff, efficient and thorough

Good job

They did a good job

Needed an oil change and a change out of out coolant temperature sensor and wire and while there fulfilled the recall of the airbag. Once again Smedleys service knocked it off perfectly and cheaper than another local shop. These guys are just so good.

The service department got my appointment scheduled in reasonable time frame. My vehicle was repaired the same day. The staff are friendly and competent.

Nice and friendly service

Came in for oil change tire rotation etc and asked they give me quote for my fog light. Found out there was a tire sensor issue as well. Was fixed quickly and I was very happy with the cost!

Super fast, friendly service!

fast efficient courteous

AJ spent plenty of time with us to make sure our needs were met. Thank you.

Had a great experience. I arrived just to look, stopping by from another dealership down the street. Jon was professional and knowledgeable. Helped me find the perfect vehicle

Very professional

Greeted right away and treated w/ respect.

Fast, efficient and reliable. I’m always very pleased with Smedleys.

Routine maintenance was done timely and efficient. Appointment was on time and waited in the customer waiting area, which was clean, had water, coffee, etc.

All good

Great price! Great service!

on time and fast service when waiting .

I enjoyed working with Robert Ambos. He was personable and explained everything clearly.

A joyful and pleasant experience buying a vehicle

Good people,easy deal,fair price.

Always a great place to take my car in. I have purchased several car from this dealership. They take care of you.

Service advisor was great

Fast and friendly

Very easy to work with

George Greig was excellent best experience since going to a dealership

Devin did an excellent job explaining everything throughout this purchase. He and Tony were respectful and courteous.

Very pleased. I arrived early, they took my car right in

Kolten,our sales representative was extremely helpful in helping us with the technology. Being older we struggle with passwords, email, OnStar, etc. He was very patient with us. He took two test drives with us which helped us choose the right vehicle for us. All of your sales representatives seemed friendly and respectful. We were probably there between two days for close to 6 hours and witnessed the respect they have for each other.

Everything went great Customer service was great

Great service!

Another day of exceptional customer service!!

Felt very comfortable with entire process. Devin did not pressure or rush me. Wanted to be sure I picked the vehicle I wanted. Very informative and knowledgeable. Joe Smedley was very caring and sincere also.Me and my wife was treated with respect and like family.

Great and quick service

Excellent fast friendly service

Everyone was very friendly and nice

Quick and thorough!

Excellent service

Communication was great. Had a great experience buying a truck.

Everyone was friendly and knowledgeable.

Problems with thermostat sticking. Fixed it but, charged $38.77 for antifreeze, which was ridiculous. Also, found steering links broken. Fixed that. Expensive but I'm satisfied.